Frequently asked
FAQ
Everything about ordering custom phone grips — and if your question isn’t here, just call or text us.
Ordering
What’s the minimum order?
Our minimum is 100 pieces for full-color UV-printed phone grips. Smaller sample runs can be quoted case by case.
Is there a maximum order size?
No. We regularly produce runs into the tens of thousands for universities, large companies, and event promoters.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production sample so you can approve the physical grip before we run the full order — ask us for terms when you request your quote.
Can I mix products or styles in one order?
Yes. Combine styles — say a Round Phone Grip for one team and a Mirror Phone Grip for another — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, base color, and finish specs on file, so reorders match your previous run exactly and move faster.
Design & Artwork
Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.
I don’t have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on both the grip base and the printed graphic so your phone grips match your brand exactly.
Can you individually personalize each grip?
Yes for larger custom projects — send a spreadsheet of names, roles, or IDs. This is popular for staff kits and student org rosters; ask about setup for variable printing.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.
Production & Shipping
How long does production take?
About 10 business days from approved mockup for standard styles, and a bit longer for mirror or wallet-grip builds.
Do you offer rush production?
Yes. Rush is available for firm event or launch deadlines — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Phone grips are light and compact, so bulk orders are economical to ship.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across locations.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.
Pricing & Payment
How much do phone grips cost?
Bulk pricing is by quote; typical ranges run from about $2.50 to $6.00 per unit at minimum quantities, improving as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on quantity, style, and finish. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.
Product & Care
What colors and finishes are available?
White base, Black base, Clear base, full-color print, and custom Pantone matching, across round, square, wallet, mirror, and glow-in-the-dark styles.
Is the printed logo really permanent?
Yes. Our full-color UV printing cures into a hard, scratch-resistant layer that won’t peel or fade with normal daily use.
What are the grips made of?
ABS plastic collapsible grips with a strong 3M adhesive base, built to expand and collapse repeatedly without losing tension.
How do I care for or clean them?
Wipe with a soft, slightly damp cloth. Avoid submerging in water or using abrasive cleaners, which can dull the printed finish over time.
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